Vector & Digitize Information

File Vectoring

Every Screen Print file needs to be converted to a format that is supported by our design teams. This process is called Vectoring and costs depend on the complexity of the design submitted. This is a one time fee and the file can be reused at no additional costs. 

Your order will take longer if the file needs to be Vectored. Vectoring takes 3-5 business days so total turnaround time can be up to 2 weeks.

If your file can't be vectored we'll ask you to update the print file or issue you a refund. Please be patient because this can cause your order to be delayed.

Accepted files are .EPS or .CDR 

If you have a designer already have them send you the files in the above formats to avoid any artwork fee's. 

File digitization

Every print file needs to be converted to a format that the embroidery machine supports. This process is called digitization and costs vary based on complexity of design and application. This is a one time fee. You can later reuse this print file in other orders at no additional cost.

Your order will take longer if the file needs to be digitized. Digitization takes 3-5 business days so total turnaround time can be up to 2 weeks.

If your file can't be digitized we'll ask you to update the print file or issue you a refund. Please be patient because this can cause your order to be delayed.